Guide to Purchasing Credit
How To
- To purchase credit through PayPal, go to this location in the Credit Shop.
- Select the amount of credit you wish to purchase.
- Click "Buy Now".
The credit should arrive in your account soon. If it does not, then please contact Ignis.
Please note that payments made to the game will appear as either "PNightmares" or Eric on bank/transaction statements, and that your information is not shared with anyone other than the payment processor.
Refund Policy
Payments made within the past 30 days may be refunded under any of the following circumstances:
- You feel the reward(s) related to your payment have been changed too much since you last reviewed them.
- You feel the advertising for a particular reward was grossly misleading.
- The price of a reward up for Pre-Order was changed after you had already placed a payment towards it.
I reserve the right to refuse any requests under the following additional circumstances:
- You have engaged in harassment, stalking or abuse of me or my family. Yes, this has happened before.
- You refuse to give Ignis specific details about problems so he can improve his business practices.
- You attempt to force a refund via PayPal. Consider your account and reputation here at risk if you do this.
In closing, please remember that this is a Free to Play game, so "trying before you buy" is in its formula. Being unhappy with other aspects of my game or its various updates in general is no excuse for a refund.
Credit Item Problems
If you are having a problem with a credit item you purchased, you should report it to me. The actions I take such as credit refunds, compensations, and bug fixes will vary on a case by case basis. However, typically problems found with the Credit Shop are generously rewarded.
eCheck Policy
The automated system will only clear completed payments.
If I trust the sender, I will give the credit manually earlier than the eCheck-cleared date, but please keep in mind that this is not a requirement on my part.